West Town Surgery has an on-site dispensary which is open during Surgery hours. NHS regulations only allow us to dispense for people living in approved areas a mile or more away from your local chemist. If you are unsure if this service is available to you, please do not hesitate to ask.

Repeat Prescriptions

If you take medication on a long term basis you can ask for a repeat prescription by either calling the surgery on (01652) 660041, returning the computer counterfoil to the surgery or by using SystmOnline.

If you are ordering your prescription over the telephone please call after 10.00am and specify the items you require. Your prescription will be ready for collection after 72 hours (excluding weekends and Bank Holidays).

If you have asked for your prescription to be collected by the chemists please allow time from ordering your prescription to be signed by the Doctor and collected by the chemist.

If you are on long term medication you will be asked to see the Doctor for a review on a regular basis.


You can now book appointments and order repeat prescriptions online using SystmOnline. To get access to this free service you should fill in the application form on the left or call in to reception where we can provide you with the application form. Please note when returning completed forms we will require proof of identification for each applicant.


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