Important Patient Information

Due to the latest NHS England Coronavirus Guidelines there will no longer be a book on the day service.

Please do not attend to queue outside the practice or attend to arrange an appointment.

Patients should avoid collecting prescriptions between 12:30-13:30

Any patients attending the practice, as detailed above, will be asked to return home and telephone the practice.

Also please note that online booking of appointments has been suspended on advice from NHS England.

If you have symptoms associated with Coronavirus, including a new continuous cough and a high temperature, you are advised to stay at home for 7 days. Do not book a GP appointment, or attend your GP practice. If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service on that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you cannot go online, or are advised to do so by the online service. For the latest COVID-19 advice please visit

These policies are in place because we need to triage all appointments to mitigate the risks associated with potentially infected patients attending the Practice.

Thank you for your co-operation

Please call (01652) 660041 to book an appointment. We run a system where a number of daily appointments can be booked in advance and the rest can only be booked on the day. For on the day appointments please ring at 8.00am. All urgent cases will be seen on the day. We also have SystmOnline which allows you to book appointments and reorder medication. Please ask at reception for more information on our online system or click here

We offer our patients the right to express a preference of Doctor and we will endeavour to offer you the next available appointment with your preferred GP. The Nurse based at the surgery can give advice of a wide range of common conditions but will direct you to see the GP if necessary. The Nurse based at the surgery can give advice of a wide range of common conditions but will direct you to see the GP if necessary.

For immediately urgent problems, please explain the situation to the Receptionists and they will try their best to provide you with the help you need.

Please remember that each appointment is for one patient only. It would be helpful if you would be punctual or cancel any appointments you no longer require.

Extended hours surgery

We provide an extra surgery session of late evening appointments held only on a Monday and Tuesday evening from 18.30pm. These are pre-bookable and will only be used for routine appointments. For further information or to book an appointment please contact reception in the usual way.

Telephone Consultations

If you would like to speak to your Doctor or Nurse over the telephone please call the Surgery and a convenient time will be arranged.

No call will be put through during surgery times unless there is an extreme emergency.


You can now book appointments and order repeat prescriptions online using SystmOnline. To get access to this free service you should fill in the application form on the left or call in to reception where we can provide you with the application form. Please note when returning completed forms we will require proof of identification for each applicant.


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